Answers to the questions we hear most often from prospective customers. Anything missing? Just write to us: mail@maingate.de
MainGate is a gate management system for companies with a staffed gate or reception: it digitally covers visitor, contractor and truck traffic, from pre-registration to evacuation in an emergency.
Rollout is possible within a few weeks and adapts to your situation – number of access points, modules needed, existing processes. After an initial conversation, we'll give you a concrete timeline.
Yes. MainGate is cloud-based (servers in Europe) – check-in, the safety briefing and name-badge printing are processed in real time and need an internet connection at the terminal.
The base module covers pre-registration, evacuation management, retention periods, and roles & permissions. Kiosk self check-in (including the safety briefing), the truck kiosk and name-badge printing are add-on modules – see the Services page for details.
Yes, add-on modules can be booked at any time as the need arises.
Exclusively on European cloud infrastructure.
Yes. You configure the retention periods for visitor data yourself in the admin area, matching your own data protection policies.
Yes. MainGate is built on data minimization: processing within the EU, encrypted transmission and storage, tenant-separated data, and supported data subject rights. We're happy to provide a detailed security and data protection sheet for your IT and privacy team on request.
Our support is available every day and resolves issues right away.
Pricing depends on the number of sites and the modules booked. We place great value on a very good price-performance ratio and are happy to put together an individual quote for you.